Privacy Policy

Applies to Video Collector and Image Collector · Last updated June 2026

Collector apps are built to be private by design.

• No data collection. The extensions have no analytics, no telemetry, no tracking, and no ads. We do not know who you are or what you browse. We collect no personal or browsing data, so there is nothing for us to sell, share, or transfer to anyone — and we never do.
• No remote code, no remote config. All logic ships in the extension. We never fetch and run code or configuration from a server. The bundled media engine (ffmpeg.wasm) is loaded locally from the extension package.
• Everything runs locally. Detecting, filtering, downloading, remuxing, and converting media all happen on your computer. Nothing you browse or download is ever sent to us or to any third party.
• Network requests. The only network requests an extension makes are the media fetches required when you explicitly choose to download — the file, stream manifest, and stream segments are fetched directly from the sites that host them, assembled on your machine, and saved to your Downloads folder.
• DRM. Video Collector detects DRM-protected and encrypted streams (Widevine / PlayReady / FairPlay and AES-encrypted HLS/DASH) and clearly refuses them. It never attempts to circumvent, decrypt, or bypass content protection, and it never requests or handles decryption keys.
• Terms of Service — transparent refusal. On a small, documented list of hosts whose Terms of Service forbid third-party downloading (YouTube and a few other majors), the extension declines to download with an honest message rather than capturing the media. This list ships inside the extension (no remote fetch) and is consulted only by the download action — never during detection, which stays fully generic.
• Your responsibility. The extensions only surface media a page already exposes. You are responsible for downloading only content you own or are permitted to save, and for complying with each website's Terms of Service and applicable copyright law.
• Minimum permissions. Each extension requests only the permissions it needs to scan the page you opened it on, detect media as the page loads it (read-only), save files to your Downloads folder, remember your settings locally, and show its UI. Host access (all sites) is used only to read media a page already plays and, when you explicitly pick a file, to fetch it for download — never to read, modify, or transmit anything else.
• Payments. Pro is an optional one-time purchase handled by our processor (ExtensionPay, built on Stripe). We never see or store your card details, and we add no analytics to checkout. The only related network call is the processor's own check of whether you've purchased — never used for tracking. Pro is disabled entirely until a real payment provider is configured.
• Your Pro license is durable. Your purchase is tied to your account and re-validated against the processor, not stored only inside this browser. Clearing your cache, switching browsers, or moving computers does not revoke it — and "Restore purchase" recovers it without making you pay again. We hold no other account data.
• No watermark, no refund games. We never watermark, brand, or degrade downloaded files on any tier, and Pro comes with a transparent 30-day, no-questions-asked refund.
• Your settings are stored in your browser's local extension storage and never leave your device.

Questions

Email support@getcollector.app.